Frequently asked questions

I work in a heat related environment (e.g. dry cleaning). Which anti brown spots cream is right for me?


Blanchissante Skincare Protection cream due to the ability to fight brown spots while at the same time protecting your skin from heat and solar rays. For faster results, you can also use in combination with Serum Concentrate Blanchissante.




I don't go outside in the sun a lot / I work inside the building / I am retired and living at home most of the time.


All these scenarios are a great example of the DAY & NIGHT BLANCHISSANTE CREAM because it is formulated for indoors only therefore does not filter UVA-UVB.




Can I use the DAY & NIGHT BLANCHISSANTE cream along with the SERUM CONCENTRATE BLANCHISSANTE for rapid results?


Yes certainly, both in combination will deliver faster results.




My skin is highly sensitive and can easily develop an allergic reaction to chemicals. Which Blanchissante cream is right for me?


BLANCHISSANTE SKINCARE PROTECTION cream is made from natural plants and fruit extracts. The SERUM CONCENTRATE BLANCHISSANTE is also made from natural ingredients.




I have tried the BLANCHISSANTE SKINCARE PROTECTION cream along with the SERUM CONCENTRATE BLANCHISSANTE and I do not see complete results. Which Blanchissante product is right for me?


Use EMULSION/LIGHTEN/WHITEN or DELUXE BLANCHISSANTE DAY & NIGHT CREAM because these products are chemically stronger and faster-acting.




Is there a serum for the EMULSION/LIGHTEN/WHITEN and the DELUXE BLANCHISSANTE DAY & NIGHT CREAM?


Yes, the DELUXE SERUM CONCENTRATE can be used as a combination with either the EMULSION /LIGHTEN/WHITEN or the DELUXE BLANCHISSANTE CREAM.




I have wrinkles which cream should I get?


Either the BIO SKIN REPAIR CREAM or the GINSENG CREAM. If you are ONLY looking to treat wrinkles go for the BIO SKIN REPAIR CREAM. If you are looking to treat wrinkles, skin dehydration and protecting your skin from the sun, then go for the GINSENG CREAM.




How long should I see results?


I recommend you use the product for at least one month. One week or two weeks is too early to tell. But once you use the entire product for at least one month, you will be able to access the results clearer. Results may vary from person to person based on skin factors and usage.




Where are your products made?


Our skincare items are made in Switzerland and France. Our makeup & colors are made in France and Italy.




What is the international shipping costs?


FOR OUT OF COUNTRY, SHIPPING FEE IS $25 FOR OUT OF COUNTRY, FREE SHIPPING ON ALL ORDERS OVER $200




I live in Australia... I live in Canada... Do you ship there?


Yes we do and whatever you purchases will be converted to USD currency as payment. There is $25 shipping fee and anything above $200 in purchases will be free shipping.




Is there an international transaction fee?


Our company do not charge an international transaction fee. Some credit cards do process international transaction fee and some do not. For further details please refer to this link below. https://www.ofx.com/en-au/faqs/what-is-an-international-transaction-fee/





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